Provided by Citizens Advice Scotland
The Help to Claim service helps people in making their first online claim for Universal Credit and supports clients up to and including the receipt of first full payment. Help to Claim advisers identify if someone is entitled to Universal Credit, supports them in filling out their application and submitting their first claim, prepares clients for their first jobcentre appointment and supports them to their first full and correct payment. The service is available in all Scotland Citizen Advice Bureaux as well as through a free national helpline.
Webchat is available on the website.