Ofcom is the regulator for the communications services that we use and rely on each day.
We make sure people get the best from their broadband, home phone, and mobile services, as well as keeping an eye on TV and radio.
We also oversee the universal postal service, which means Royal Mail must deliver and collect letters six days a week and parcels five days a week at an affordable and uniform price throughout the UK.
We look after the airwaves used by wireless devices like cordless phones, walkie-talkies, and even some car keys and doorbells.
We also help make online services safer for the people who use them by making sure companies have effective systems in place to protect users from harm.
We also help to make sure people don’t get scammed and are protected from bad practices. This is particularly important for vulnerable or older people.